Thank you for opening an account with Xtrade. Because of our regulatory obligations, our priority is the client's security. Therefore we require specific identification documents. These documents should be supplied to Xtrade in order to be able to start trading.
Should you choose to scan your documents, we strongly advise you to use the following setting: 200 dpi, grey level (not color), file format should be JPEG, resolution should be set to 24 bits.
Documents can also be photographed by smartphone and uploaded either from: the Web Trader Account Options tab > Account Verification or via mobile app: Help & Support node > New Subject > Upload File.
Furthermore, ensure that you have completed the assessment of appropriateness, step 2, of our registration process, detailing your experience, activity and other knowledge.
Please provide the following:
Credit Card Deposits
Deposits made with a credit card require a copy of the credit card you used. The copy must clearly show the cardholder's first and last name, the first 4 digits and last 4 digits on the card and a signature. Please ensure that your name appears on the card you use to fund your account. Withdrawals can only be executed through the same medium of the funding for your security. For security purposes, there can be no withdrawal of funds without full verification of documents.
Government Issued Photo ID
The ID must clearly display your name and your date of birth. It must also have a valid expiration date. Passports and Driver's licenses are ideal. The name must correspond with the name you supplied on your application.
Proof of Address
The address must correspond with the address you supplied on your application. This can be in the form of a utility bill (electricity, phone, water), bank statement, lease or mortgage agreement. Please note that bills that have been received prior to 3 months ago cannot be accepted. Ensure that your name appears on the bill, along with your address and the name of the company issuing the bill. They must all be clearly visible.