XTrade Yardım Merkezi

Bilgili Destek Ekibinden Anında Yardım

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Opening an Account

  • Birden fazla işlem hesabı açabilir miyim?
  • How do I open a trading account with XTrade?
  • How much must I pay in order to open an XTrade account?
  • How can I earn money here?
  • How do I start trading?
  • Can I start trading even if I have no experience?
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    Account Verification

  • How do I verify my account?
  • Why are you asking for my documents?
  • What supporting documents do I need to provide?
  • Can I open an account by providing a different identification document instead of my passport?
  • Will I receive an email or notification confirming my account's status?
  • How can I update my personal information?
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    Fees & Commissions

  • What is a spread?
  • What is the premium fee?
  • What is the Inactivity fee?
  • Does XTrade charge any deposit/withdrawal fees?
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    Deposits

  • What is the minimum amount to deposit?
  • Is it possible to lose more than I deposited?
  • What deposit options does XTrade offer?
  • Do you impose any deposit fees?
  • My credit/debit card deposit was declined.
  • Can I deposit from a friend/relative's account?
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    Withdrawals

  • How can I request a withdrawal?
  • How do I check the status of my withdrawal request?
  • Can I cancel my withdrawal request?
  • Why was my withdrawal rejected?
  • Why doesn't the system let me request a withdrawal?
  • What is the processing time of withdrawal?
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    Market Basics

  • What are the trading hours of your platform?
  • Why is the platform closed during the weekend?
  • How can I start trading?
  • Is there any risk in trading?
  • What are the requirements to start trading?
  • What is leverage and what ratio do you offer?
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    Legal

  • Are you regulated?
  • Do you accept USA and Canada clients?
  • Is my money safe?
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    Account deactivation

  • How can I deactivate my account?
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    Trading Education

  • Indices
  • Commodities
  • Stocks
  • Forex
  • Cryptocurrencies
  • ETFs
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